Frequently Asked Questions

tajbet FAQ — all your answers in one place

From opening an account and depositing via bKash or Nagad, to bonuses, cricket betting, and responsible gaming — find simple answers to all your tajbet questions right here.

tajbet is a trusted online betting and casino platform for Bangladesh. Below we have arranged the most frequently asked questions from our players into five sections — Account and Registration, Deposits and Withdrawals, Games and Gameplay, Bonuses and Promotions, and Safety and Responsible Gaming. Use the topic tabs below to go directly to the section you need.

Account and Registration

Opening and managing your account

Opening an account at tajbet is very simple. You need an active mobile number, a valid email address, and you must be at least 21 years old. Enter the correct details in the registration form and verify using the OTP sent to your mobile. Once your account is verified, you can enjoy all games and betting features.

No, each person is allowed only one account at tajbet. If you try to open multiple accounts using the same name, mobile number, or payment account, all accounts may be suspended and balances may be forfeited. This rule is strictly enforced to maintain a fair and honest gaming environment.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and a reset link or OTP will be sent to you. Use it to create a new password. If you have trouble with your password, contact our 24/7 live chat support for quick assistance.

tajbet follows an account verification process to ensure secure transactions and prevent fraud. A copy of your national ID card or passport may be required before large withdrawals. Verification is usually completed within 24 hours. If you have any issues with the verification process, our Bengali support team will help you.

First make sure your internet connection is active and your browser cache has been cleared. Also check that you are entering the correct mobile number and password. If the problem continues, contact our support team via tajbet live chat — we are available 24 hours a day to help you in Bengali.

Deposits and Withdrawals

Depositing money from bKash to tajbet is usually instant — in most cases the balance is added to your account within a few minutes. The minimum deposit amount at tajbet is ৳500. Go to the deposit section of your account, select bKash, follow the instructions, and confirm with your bKash PIN.

tajbet currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Mobile banking methods are very popular and fast in Bangladesh. The minimum deposit amount for each method is ৳500 and the minimum withdrawal amount is ৳1,000.

The standard processing time for withdrawals from tajbet is 30 minutes to 3 hours. Withdrawals via bKash and Nagad are generally the fastest. Requests from verified accounts are processed more quickly. If you have any issue with a withdrawal, let us know via live chat.

tajbet does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, or Rocket may apply a small transaction charge according to their own policies. Bank transfer fees may also apply depending on the bank. Please check the relevant service's website for accurate charge information.

Log in to your tajbet account and go to the "Deposit" option. Select Nagad. Send money from the Nagad app to the tajbet merchant number shown. Enter the payment reference number correctly. Your tajbet wallet balance will be updated within a few minutes. The minimum deposit is ৳500.

Yes, tajbet uses SSL encryption technology, so bank transfers are completely secure. Transfers can be made from major banks including Dutch-Bangla, BRAC, Islami, and Sonali. After the transfer is complete, keep the transaction receipt to confirm your minimum ৳500 deposit.

Games and Gameplay

Cricket, slots, live casino and mobile gaming

To bet on BPL (Bangladesh Premier League) matches at tajbet, first go to the Cricket section. Browse the list of ongoing or upcoming matches and select the match you want. Various bet types are available including match winner, toss, top run scorer, and over/under. Set your bet amount and confirm.

Yes, tajbet offers live or in-play betting. You can place bets in real time while the match is in progress — watch the odds change ball by ball and make your decisions. Live betting is available for T20, ODI, and various tournaments including BPL and IPL. A stable internet connection gives you the best live betting experience.

tajbet features slots games from world-class providers including Pragmatic Play, PG Soft, JILI, and Spribe. These providers use internationally recognised Random Number Generator (RNG) technology, which ensures that the outcome of every spin is completely unbiased and not predetermined. This is a fair play platform.

Yes, tajbet is fully mobile-friendly. You can access the website directly through any Android or iOS smartphone browser (Chrome, Firefox) and play all games — no separate app download is needed. The game interface automatically adjusts to fit smaller screens.

Aviator is a popular crash game by Spribe. In the game, a plane flies and a multiplier keeps increasing. You must "Cash Out" before the plane crashes. The longer you hold on, the higher the multiplier grows — but so does the risk. You can find Aviator in the tajbet Casino section.

tajbet's live casino features games from top providers including Evolution Gaming and Ezugi. You can play Baccarat, Roulette, Blackjack, Andar Bahar, Teen Patti, and many more games with live dealers. Experience playing with real dealers via real-time video streaming.

Bonuses and Promotions

tajbet offers a 150% bonus on your first deposit, up to ৳10,000. For example, deposit ৳1,000 and you get ৳1,500 in bonus, giving you ৳2,500 to play with. Or deposit ৳14,000 and you receive the maximum ৳10,000 bonus, giving you ৳24,000 in total. The bonus is added automatically when you make your first deposit on a new account.

The wagering requirement for the tajbet welcome bonus is 10x. This means you must wager 10 times the bonus amount before you can withdraw it. Example: if you receive ৳1,500 in bonus, you must wager a total of ৳15,000. Withdrawal from the bonus is only possible after this condition is met. See the terms and conditions page for full details.

The tajbet VIP program has 4 levels: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). You can gradually move up by playing regularly. Each level comes with special benefits and offers in addition to cashback.

Yes, tajbet organises special promotions, reload bonuses, cashback offers, and tournaments for regular players from time to time. Extra offers come during special seasons like Eid, Pohela Boishakh, or the World Cup. Check the promotions page regularly or ask in live chat for the latest offers.

Some promotions may require a special code, but the welcome bonus is usually applied automatically. If a promo code is needed, it will be shown on the promotions page or our support team will let you know. If you have any confusion about receiving a bonus, ask directly in live chat.

Safety and Responsible Gaming

Data protection, age verification and responsible gaming

tajbet uses SSL (Secure Socket Layer) encryption technology, which keeps your personal information and financial transactions completely protected. Our servers are secure and your information is never sold or shared with third parties. See the privacy policy page for more details.

tajbet is for people aged 21 and above only. Age is verified when an account is opened and those under 21 are not allowed to create an account. Protecting minors from online gambling is our priority.

tajbet places the highest importance on responsible gaming. You can set daily, weekly, or monthly deposit limits if you wish. A self-exclusion feature (temporarily closing your account for a set period) is also available. Our support team will help if you experience any issues related to gaming. See the responsible gaming page for full details.

Go to your account settings and set up self-exclusion or a cooling-off period in the "Responsible Gaming" section. You can also request account closure, either temporarily or permanently, directly through our 24/7 live chat support. This feature is completely free and takes effect immediately.

tajbet has 24/7 Bengali live chat support. Log in to the website and click the live chat icon to get in touch with the support team instantly. To contact us by email, write to [email protected]. Our team responds quickly.

Still have questions? Contact support

Our 24/7 Bengali support team is always ready to help you with any issue.

Email: [email protected]  |  For ages 21+ only