tajbet's Privacy Policy

tajbet ("we", "our", "platform") is committed to providing a safe and trusted online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") describes in detail how personal information collected from users through the https://tajbet.cam website and its application services is processed, stored, and protected.

By using our platform or registering an account, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

This policy applies to: (a) all visitors who visit our website; (b) registered members; and (c) any person who contacts us through our customer support channels.

1.1 Registration and Identity Information

When you create an account on tajbet, we collect the following information:

• Full name and date of birth
• Active email address
• Mobile number (number linked to bKash / Nagad / Rocket)
• Permanent address in Bangladesh
• National Identity Card (NID) number or passport details (for KYC verification)

1.2 Financial Transaction Information

To process your deposits and withdrawals, we collect:

• Payment method details (bKash, Nagad, Rocket, bank account)
• Transaction amount and date
• Transaction ID and reference number

Note: The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.

1.3 Automatically Collected Technical Information

Information automatically collected while you use our platform:

• IP address and geographical location
• Browser type, version, and operating system
• Device identifier
• Page visits, session duration, and click patterns
• Cookie and local storage data

1.4 Support Communication Information

When you contact us via our 24/7 live chat or email, the content of that conversation and related information is recorded, which is used to resolve issues and improve service quality.

2.1 Service Operation and Delivery

tajbet uses collected information primarily for the following purposes:

• Creating, managing, and maintaining account security
• Processing and verifying financial transactions
• Managing bonuses and promotional offers (e.g., welcome bonus up to 150% worth ৳10,000)
• Determining VIP level and calculating cashback
• Providing customer service and support

2.2 Security and Fraud Prevention

We use your information to:

• Detect and prevent unauthorized account access
• Identify suspicious or fraudulent financial activity
• Comply with anti-money laundering (AML) regulations
• Block access by minors

2.3 Platform Improvement and Analytics

By analyzing user behavior, we continuously improve our website's functionality, usability, and gaming experience. This analysis is always done in aggregated and anonymous form.

2.4 Communication and Notifications

With your consent, we may notify you about:

• Account activity and security alerts
• New promotions and bonus offers
• Service updates and policy changes

You may turn off these notifications at any time.

tajbet processes your personal information on the following legal bases:

1. Contract Performance: Processing information necessary to manage your account and provide services, which forms part of our user agreement.
2. Legal Obligation: To comply with KYC verification, AML guidelines, and applicable Bangladesh financial regulations.
3. Legitimate Interests: To prevent fraud, protect platform security, and improve service quality — provided this does not unreasonably affect users' fundamental rights.
4. Consent: For marketing communications and specific cookie use, where your explicit permission is required.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. tajbet uses the following types of cookies:

• Essential Cookies: To maintain login sessions, remember language preferences, and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings, personalizing your experience.
• Analytics Cookies: To understand which parts of the site are used most — this data is completely anonymous.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the platform's functionality.

tajbet does not sell, rent, or transfer your personal information to third parties for commercial purposes. Information is shared only in the following limited circumstances:

Payment Service Providers

With payment processors such as bKash, Nagad, Rocket, and banks — only the information necessary to complete a transaction. These organizations follow their own strict privacy policies.

Game Software Providers

Limited technical data is shared with game developers such as Pragmatic Play, Spribe, JILI, and PG Soft, which is essential to keep game services running.

Legal Authorities

Information may be provided as required to comply with lawful orders and directives from Bangladesh law enforcement agencies or courts.

tajbet has implemented advanced technical and organizational measures to protect your personal and financial information:

• SSL/TLS Encryption: All data transmitted between you and our servers is protected by industry-standard SSL encryption.
• Data Encryption: Stored sensitive information (passwords, payment details) is kept in encrypted form.
• Access Controls: Only authorized personnel may access specific information within the scope of their designated responsibilities.
• Regular Security Audits: Our systems undergo regular security reviews.
• Two-Factor Authentication (2FA): An additional verification layer is available to protect your account.

No technology system is 100% secure, but we take every possible step to protect your information.

tajbet retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations:

• Active Account Data: Retained in full for as long as the account remains active.
• Financial Transaction Records: Retained for a specified period in accordance with regulatory and legal requirements.
• After Account Closure: Certain information is retained for legal reasons even after an account is closed or deactivated.
• Marketing Data: Until you withdraw your consent.

Once the retention period ends, data is securely deleted or anonymized.

As a tajbet user, you have the following rights over your own personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to update incorrect or incomplete information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: The right to request that data processing be limited in specific cases.
• Right to Object: The right to object to your information being used for marketing purposes.
• Right to Portability: The right to receive your information in a structured format.

tajbet strictly prohibits services for anyone under the age of 21. We do not knowingly collect, store, or use the personal information of any person under the age of 21.

We apply age verification steps during the registration process. If we discover that information from a minor has been inadvertently collected, we will immediately delete that information and close the associated account.

This service is intended for users aged 21 and above only.

tajbet may update this Privacy Policy from time to time — due to changes in applicable law, addition of new services, or changes to our data practices.

• For significant changes, we will notify you by email or through a notice on the platform.
• The date of changes will be shown at the top of the page in the "Last Updated" section.
• Continued use of the platform after any changes indicates that you agree to the updated policy.
• If you do not agree to the updated policy, you may close your account.